Active Incident

Updated a few seconds ago

Check here for up-to-date information about system performance, outages, and resolved issues for Teamworks products.
Degraded Performance Across Teamworks ProductsOperational

Incident Status

Operational

Components

Hub, Compliance, AMS, Wallet, Academics, Inventory Management, Camps, Influencer, General Manager, Recruiting, Nutrition, Strength and Conditioning, Coaching + Scouting


September 29, 2026 1:15PM EDT
September 29, 2026 5:15PM UTC
INVESTIGATING

Engineers are investigating degraded performance that customers are experiencing across various Teamworks products. Many users are unable to login across the majority of Teamworks products.

September 29, 2026 1:16PM EDT
September 29, 2026 5:16PM UTC
INVESTIGATING

Engineers are investigating degraded performance that customers are experiencing across various Teamworks products. Many users are unable to login across the majority of Teamworks products or are experiencing increased loading times and timeouts.

September 29, 2026 1:52PM EDT
September 29, 2026 5:52PM UTC
MONITORING

Engineers were able to identify the issue and get a fix out that was making it hard for clients to login across the majority of Teamworks products. If you are still experiencing the inability to login, or increased loading times or timeouts please reach out to teamworks.com/help.

Platform

Operational


Hub

Operational


Compliance

Operational


AMS

Operational


Wallet

Operational


Academics

Operational


Inventory Management

Operational


Camps

Operational


Influencer

Operational


General Manager

Operational


Recruiting

Operational


Nutrition

Operational


Strength and Conditioning

Operational


Coaching + Scouting

Operational

Sportlogiq

Operational


8by8

Operational


Pro Football Focus

Operational


1

Active Incidents

0

Active Maintenance

0

Upcoming Maintenance

External Services

DocuSign

LaunchDarkly

History (Last 7 days)

Hub Legacy Mobile App CrashingPartial Service Disruption

Incident Status

Partial Service Disruption


Components

Hub




September 28, 2026 10:09PM EDT
September 29, 2026 2:09AM UTC
INVESTIGATING

Engineers are investigating the cause of the Hub Legacy Mobile App that is isolated to iOS users to where the app crashers the first time opening and then proceeds to work after when reopened again.

September 28, 2026 10:34PM EDT
September 29, 2026 2:34AM UTC
INVESTIGATING

Engineers continue to investigating the cause of the Hub Legacy Mobile App and Teamworks 2.0 mobile app where the app crashes the first time opening. The applications continue to function after quitting the application and reopening it.

September 28, 2026 10:51PM EDT
September 29, 2026 2:51AM UTC
IDENTIFIED

Our engineers identified the issue to be associated with one of our vendors. The vendor is currently working on a release for the fix and our engineers will continue to monitor and update accordingly. If you have issues accessing the mobile application you can quit and reopen it to access.

September 28, 2026 11:45PM EDT
September 29, 2026 3:45AM UTC
MONITORING

The vendor has released a fix and our engineers continue to see improved services for individuals using the Hub Legacy and Teamworks 2.0 mobile applications. They will continue to monitor to ensure no other issues arise. If you are still experiencing issues please reach out at teamworks.com/help.

September 29, 2026 9:04AM EDT
September 29, 2026 1:04PM UTC
RESOLVED

Since our vendor's release we continue to see service improvements for both Hub Legacy and Teamworks 2.0 mobile applications. However, if you are still experiencing issues please reach out at teamworks.com/help.
AMS may be inaccessible for some usersPartial Service Disruption

Incident Status

Partial Service Disruption


Components

AMS




September 25, 2026 9:19AM EDT
September 25, 2026 1:19PM UTC
INVESTIGATING

A portion of AMS users may experience loading issues. Our team is actively engaged and working towards a resolution.

September 25, 2026 12:03PM EDT
September 25, 2026 4:03PM UTC
RESOLVED

Issue has been resolved. All users should be able to access AMS successfully.
Customer experience degraded within our web browser and TW 2.0 applicationDegraded Performance

Incident Status

Degraded Performance


Components

Platform, Hub, Compliance, AMS, Wallet, Academics, Inventory Management, Camps, Influencer, General Manager, Recruiting, Nutrition, Strength and Conditioning, Coaching + Scouting, Sportlogiq, 8by8, Pro Football Focus




September 24, 2026 4:31PM EDT
September 24, 2026 8:31PM UTC
INVESTIGATING

Engineers are working through a service disruption that may prevent users from app switching between products within the web browser. Users may also experience degraded experience when working on TW 2.0 application.

September 24, 2026 5:02PM EDT
September 24, 2026 9:02PM UTC
INVESTIGATING

Engineers continue to look into the issue that may prevent some of our clients from app switching between various products on the web browser, while others may experience degraded performance in TW 2.0.

September 24, 2026 5:12PM EDT
September 24, 2026 9:12PM UTC
MONITORING

Engineers identified the issue and are seeing client experiences returning to normal. They will continue to monitor the issue to ensure no additional issues arise. If you are someone who is still experiencing issues please reach out to teamworks.com/help.

September 24, 2026 5:45PM EDT
September 24, 2026 9:45PM UTC
RESOLVED

Engineers continue to see client experiences return to normal. If you are someone who is still experiencing issues please reach out to teamworks.com/help.